Privacy Policy
Privacy Notice
This privacy notice will help you understand how Safeswitch uses and protects your personal data.
We are SafeSwitch Electrical Limited, registered in England and Wales at Future Business Centre, Kings Hedges Road, Cambridge, CB4 2HY with company number 10468897.
You can contact us at [email protected] if you have any concerns or wish to exercise your rights.
Our Promises:
We protect your data with the care and attention our work is known for. As such we give you these promises:
You have the following rights over any data we hold about you:
If you would like to uphold your rights then please contact us. If you are in dissatisfied with our response you also have the right to lodge a complaint with the Data Protection Authority. This can be done at https://ico.org.uk/concerns/
How we Collect your Data:
We collect information primarily through contact with you for the purposes of quoting and fulfilling our services.
What Data we Collect:
We try and minimise the data held and the exact data elements we hold will be dependent on your journey with us. Typically, data elements we collect is restricted to:
You can read about cookies at http://www.allaboutcookies.org/ Our website has 2 cookies – AWSALBCORS and SP. These are placed for basic analytics by SiteWit. Due to implementation limitations we are unable to provide a preference centre at this time. All browsers can limit cookies use. We accept no liability for the placing of cookies from our website.
How we Process your Data:
Our data processing is minimal. We use Microsoft 365 for Emails and Xero for quotes and invoices. This data is typically kept within the UK or EEA, although this cannot be guaranteed.
Further to Section 119A of the Data Protection Act 2018 and noting Case C-311/18 in the European Court of Justice, if your data is transferred or processed outside of the UK or EEA where adequacy decisions are not in place, we ensure the safeguards of International Data Transfer Agreements (IDTAs) or Addendums are enforced.
Where this is not possible, we ensure that appropriate UK or European Standard Contractual Clauses are entered. For data transfer between the USA we may rely on the Data Privacy Framework or the UK Extension Data Bridge.
What we use your Data for:
We process your data for several reasons:
Data Retention:
Dependent on the data you provide us and for what purpose it is provided we may need to retain your data for up to 7 years. If you wish to find out more about your specific data retention, please contact us.
Legal Compliance:
We seek to uphold our legal obligations as covered by the Data Protection Act 2018, General Data Protection Regulation 2016 and the Privacy and Electronic Communications Regulations. Our Data Protection Authority is designated as the Information Commissioners Office (UK).
This Privacy Notice is reviewed on a regular basis and was last reviewed in July 2024. We will post the most current version on our website.
This privacy notice will help you understand how Safeswitch uses and protects your personal data.
We are SafeSwitch Electrical Limited, registered in England and Wales at Future Business Centre, Kings Hedges Road, Cambridge, CB4 2HY with company number 10468897.
You can contact us at [email protected] if you have any concerns or wish to exercise your rights.
Our Promises:
We protect your data with the care and attention our work is known for. As such we give you these promises:
- We will only collect data about you that is relevant and necessary.
- Your data will only be held on systems that meet compliance standards.
- We won’t share or sell your data to any third party except for the marketing of our own services to you or we need to fulfil our service commitments to you through a third party that meets our own privacy standards.
- We will always remember that it is your personal data, not ours. As such we will ensure complete transparency and openness with you wherever possible.
- We respect your rights as outlined in the next section and will respond to all requests promptly.
You have the following rights over any data we hold about you:
- Right to object to processing at any time,
- Right to have inaccurate data corrected,
- Right to erasure of personal data from our database,
- Right to export or access to personal data.
If you would like to uphold your rights then please contact us. If you are in dissatisfied with our response you also have the right to lodge a complaint with the Data Protection Authority. This can be done at https://ico.org.uk/concerns/
How we Collect your Data:
We collect information primarily through contact with you for the purposes of quoting and fulfilling our services.
What Data we Collect:
We try and minimise the data held and the exact data elements we hold will be dependent on your journey with us. Typically, data elements we collect is restricted to:
- Your personal contact details – name, address, email address, phone numbers.
- Transmitted information – such as emails, texts, messaging, phone call information.
You can read about cookies at http://www.allaboutcookies.org/ Our website has 2 cookies – AWSALBCORS and SP. These are placed for basic analytics by SiteWit. Due to implementation limitations we are unable to provide a preference centre at this time. All browsers can limit cookies use. We accept no liability for the placing of cookies from our website.
How we Process your Data:
Our data processing is minimal. We use Microsoft 365 for Emails and Xero for quotes and invoices. This data is typically kept within the UK or EEA, although this cannot be guaranteed.
Further to Section 119A of the Data Protection Act 2018 and noting Case C-311/18 in the European Court of Justice, if your data is transferred or processed outside of the UK or EEA where adequacy decisions are not in place, we ensure the safeguards of International Data Transfer Agreements (IDTAs) or Addendums are enforced.
Where this is not possible, we ensure that appropriate UK or European Standard Contractual Clauses are entered. For data transfer between the USA we may rely on the Data Privacy Framework or the UK Extension Data Bridge.
What we use your Data for:
We process your data for several reasons:
- To communicate with you regarding your project
- To fulfil a contractual obligation or service to you
- To invoice you for work undertaken
- To improve our services and products.
Data Retention:
Dependent on the data you provide us and for what purpose it is provided we may need to retain your data for up to 7 years. If you wish to find out more about your specific data retention, please contact us.
Legal Compliance:
We seek to uphold our legal obligations as covered by the Data Protection Act 2018, General Data Protection Regulation 2016 and the Privacy and Electronic Communications Regulations. Our Data Protection Authority is designated as the Information Commissioners Office (UK).
This Privacy Notice is reviewed on a regular basis and was last reviewed in July 2024. We will post the most current version on our website.